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Telecom

Developing new services to provide a difference

In a sector that is now reaching maturity, the large telecommunications operators are facing a strategic challenge for their future: both to increase their average revenue per user and their market shares. In order to do this they must develop services to form the core of their offer by integrating the future demands of technology and reliability, market implementation and operational excellence.
Atos Worldline offers services using solutions it has perfected in the domains of:

  • customer relationship management,
  • payment (in particular, in the domain of pre-paid subscriptions),
  • messaging, Internet and voice services, especially applied to self-care,
  • recharge of mobile prepaid accounts and voucher management.

Fields of expertise:

  • Network and services convergence
  • e-Messaging
  • e-Payment and Micro
  • e-Voucher
  • Instant messaging
  • Voice mail
  • Prepaid
  • Internet and Intranet services
Contact
Atos Worldline
Communications
+33 1 49 00 98 62
email:

Business Cases

CRM & e-Services
A new customer service interface to optimise voice recognition services.
> Read more


CRM & e-Services

Voice XML Technology: the first operational portal in France.
> Read more

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