We are now seeing a genuine craze for on-line services in the civil service. These services are being used to improve and modernise it and they make daily life easier for users and provide a better quality of service. The digital era and information technologies have brought about a major change in society by revolutioning the economic players' behaviour and, more generally, individuals' behaviour in their daily life.
// Interview with Claude France Atos Worldline Executive Vice President,
in charge of Business, Marketing and Strategy